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Coding with Hoang

What Separates Great Coders From Average Coders

Posted on June 6, 2026June 6, 2026

There is a question that does not get asked enough in medical coding: why do some coders, after many years in the field, still struggle to stand out, while others with far fewer years behind them have already become among the best?

The answer is not years of experience. It is process.

Years do not automatically produce excellence. A coder who has worked ten years without a defined workflow is essentially repeating day one, ten thousand times. A coder who spends their first two years deliberately building and refining a streamlined process is compounding returns every single day they show up.

The difference is focus and intentionality.

Take day surgery coding as an example. From the moment you open an account to the moment you click finalize, every step is part of a process. The question every serious coder should ask themselves is: what is the most accurate and efficient path from account open to account close?

Here is what that looks like in practice.

When you open the operative report, the system takes a few seconds to load. That is not dead time. That is the moment you have the 3M encoder open in parallel, ready to assist with code assignment. Both are running simultaneously. If the pathology report is available, it is open too, not as an afterthought, but as a primary reference. The path report tells you exactly what tissue or organ was biopsied or removed. It confirms what the surgeon described, and it gives you a clearer picture of the final diagnosis before you commit to your codes.

After the codes are assigned, you do not finalize without a final check. You review your CPT codes and diagnoses against CCI edits and medical necessity. You correct any conflicts. Then you are done.

That sequence, repeated consistently and with full concentration, is what separates the best coders from the average ones.

When you are fully present in the coding process, you eliminate hesitation, reduce rework, and build pattern recognition that compounds over time. The result is not just speed. It is accuracy at speed. You can code more records than the average coder, and you can do it at a higher quality level, because your process is designed to catch errors before they leave your queue.

This is not a talent issue. It is a systems issue.

Build the best process you can. Refine it until every step is purposeful. Then repeat it without shortcuts. That discipline, applied consistently, will take you further than years of unfocused effort ever will.

The coders who become the best in their field are not the ones who have seen the most records. They are the ones who have thought the hardest about how to handle every record, and then committed to doing it that way, every time.

Hoang Nguyen, BS, CCS, CCS-P, CIRCC, CCVTC

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